Covid-19 update for patients

Update on face-to-face appointments

Following the Government announcement of a second lockdown on the 31st October 2020, we wanted to update you on what this means for dental appointments.

First of all, we would like to reassure you that this does not affect healthcare. We are remaining open and will be offering face-to-face dental appointments as normal. We are proud that we can safely remain open so that we can carry out our usual procedures, as well as help other practices that have unfortunately had to close.

Please continue to book and attend your scheduled dental appointments as normal unless you have symptoms or have been asked to isolate, and provided you are able to attend our premises safely.

We are still here

Through our continual commitment to providing a safe environment and your flexibility to the new restrictions, we have managed to accommodate existing and new patients for emergency care, routine check-ups, and specialist treatments over the last four months. 

We would like to thank you for your patience and flexibility during these difficult times and want to assure you that we are still here to offer quality, face-to-face dental care. The safety of our community (both our colleagues and customers) continues to be the most important thing for us. We’re committed to following government measures and have all the necessary infection control procedures and protocols in place as well as enhanced Personal Protective Equipment (PPE). 

What have we been up to?

In our last update, we advised you of the changes we made to the practice so that you can return safely. As the guidance changes, we are continuing to update our protocols, so that we remain safe and can continue to provide dental care.

Those who have visited our practice will know that we go above and beyond to ensure that our cross-infection control is always to an exceptionally high standard. This was reflected in the report published by the Care Quality Commission (CQC) last year when they carried out their standard inspection. You can read more about the further changes we have implemented below.

Changes to protect patients and staff

PPE
Sourcing the appropriate and enhanced personal protective equipment (PPE).
Social Distancing
Social distancing measures have been implemented in our reception and waiting areas. We kindly ask you to attend your appointment on time and not earlier.
Increasing Appointment Times
We are increasing the length of appointment bookings to minimise patient to patient contact, allow more time for increased disinfection necessary for our surgeries and all other areas.
Attend Alone
Please attend your appointments alone (unless you are under 16 or need a chaperone). Try to bring as little as possible with you to minimise clutter. Please attend with a mask or scarf which you should wear until you are called into the surgery.
Online Consultations
We are introducing virtual consultations where necessary to minimise time required in the surgery and where appropriate prevent you from having to come in.
Hand Sanitisers
Please kindly use our hand sanitising stations on entering and exiting the practice and avoid touching your face & mouth for the duration of your visit.
Healthcheck Screening
Our reception team will be contacting you prior to your appointment to ask you a series of health screening questions in relation to Covid-19.
Payments
Please continue to pay for your appointments in advance to minimise your time at the practice. Where possible payments are preferred to be contactless with online or bank transfer. Cash payments will not be accepted.

Be rest assured, that dentistry as a profession is historically one of the most heavily regulated regarding infection control and at the forefront when it comes to prevention of disease and infection transmission.

We appreciate your loyalty during the last 6 years and we look forward to welcoming you back soon to provide the same level of high quality and professional dentistry that you all know we do so well.

Stay Safe & Healthy

Irene Kaimakamis

Principal Dentist at K Dental Studios
BDS (Lond) MJDF RCS (Eng) MSc (UCL)
GDC: 104215

Leave a reply